Related Publications

Ensuring Truth in Advertising

Competition Act

Deceptive Telemarketing

• 10 Signs of a Deceptive Telemarketing Operation
• 2007 Canadian Consumer Mass Marketing Fraud Survey
• Application of the Competition Act to Representations on the Internet
• Competition Bureau Applauds New Report on Counterfeit Checks and Money Orders
• False or Misleading Representations and Deceptive Marketing Practices
• Fraud Awareness Fact Sheet for Small and Medium-Sized Enterprises
• Fraud Prevention
• Hang up on Cross Border Phone Fraud
• Information Sheet on the Competition Bureau & Deceptive Telemarketing Investigations
• Interception of Private Communications and the Competition Act
• Looking for work? Beware of Deceitful Employers!
• Telemarketing — Section 52.1 of the Competition Act
• The FACT Campaign: Fraud Awareness for Commercial Targets
• What You Should Know About Telemarketing

Deceptive Notices of Winning a Prize

• 2007 Canadian Consumer Mass Marketing Fraud Survey
• Application of the Competition Act to Representations on the Internet
• Competition Bureau Applauds New Report on Counterfeit Checks and Money Orders
• Deceptive Notices of Winning a Prize — Section 53 of the Competition Act
• Deceptive Prize Notices
• False or Misleading Representations and Deceptive Marketing Practices
• Hang up on Cross Border Phone Fraud

False or Misleading Representations

• Anatomy of an Online Health Scam
• Application of the Competition Act to Representations on the Internet
• Be a Smart Shopper: Know your Software
• Be A Smart Shopper: Make Sure You Pay the Right Price
• Competition Bureau Applauds New Report on Counterfeit Checks and Money Orders
• Consumer Guidance on UV Protective Clothing
• Consumer Rebate Promotions
• Eggplant Extract - FatFoe - FatBlocker
• Environmental claims — A guide for industry and advertisers
• False or Misleading Representations and Deceptive Marketing Practices
• Fraud Awareness Fact Sheet for Small and Medium-Sized Enterprises
• Fraud Prevention
• Glucobate, the all natural diabetes breakthrough
• Guide for the Labelling and Advertising of Pet Foods
• Hang up on Cross Border Phone Fraud
• Health Fraud Awareness Quiz
• Interpretation Bulletin on the Marketing of Canadian Diamonds
• Miracle Cure for Diabetes
• Misleading Representations and Deceptive Marketing Practices: Choice of Criminal or Civil Track under the Competition Act
• "Product of Canada" and "Made in Canada" Claims
• Project False Hope — Combatting Cancer Fraud
• Rebates: The Real Deal*
• Software Claims Survey — Analysis Report
• The FACT Campaign: Fraud Awareness for Commercial Targets
• Voluntary Code of Conduct for Authenticating Canadian Diamond Claims — Code of Conduct (PDF; 1,051 KB; 20 pages)
• Voluntary Code of Conduct for Authenticating Canadian Diamond Claims — Pamphlet
• Work-at-home Opportunities

Multi-level Marketing and Pyramid Selling

• Application of the Competition Act to Representations on the Internet
• False or Misleading Representations and Deceptive Marketing Practices
• Multi-level Marketing and Pyramid Selling
• Multi-level Marketing and the Competition Act — A Multimedia Tool Designated to Inform Canadian Businesses and Consumers About the Multi-level Marketing and Pyramid Selling Provisions of the Act
• Multi-level Marketing Plans and Schemes of Pyramid Selling — Sections 55 and 55.1 of the Competition Act
• Work-at-home Opportunities

Performance Representations not Based on Adequate and Proper Tests

• Anatomy of an Online Health Scam
• Application of the Competition Act to Representations on the Internet
• Be a Smart Shopper: Know your Software
• Consumer Guidance on UV Protective Clothing
• Eggplant Extract - FatFoe - FatBlocker
• Environmental Claims — A Guide for Industry and Advertisers
• False or Misleading Representations and Deceptive Marketing Practices
• Glucobate, the All Natural Diabetes Breakthrough
• Guide for the Labelling and Advertising of Pet Foods
• Health Fraud Awareness Quiz
• Miracle Cure for Diabetes
• Misleading Representations and Deceptive Marketing Practices: Choice of Criminal or Civil Track under the Competition Act
• Project False Hope — Combatting Cancer Fraud
• Software Claims Survey — Analysis Report

Price Related Representations

• Application of the Competition Act to Representations on the Internet
• Bait and Switch Selling
• Be a Smart Shopper: Make Sure You Pay the Right Price
• False or Misleading Representations and Deceptive Marketing Practices
• Misleading Representations and Deceptive Marketing Practices: Choice of Criminal or Civil Track under the Competition Act
• Ordinary Price Claims — Subsections 74.01(2) and 74.01(3) of the Competition Act
• Ordinary Selling Price Provisions of the Competition Act
• Price Scanning Report 1996-1999
• Rebates: The Real Deal*
• Scanner Price Accuracy Voluntary Code
• Scanner Price Accuracy Voluntary Code — Code of practice (PDF; 458 KB; 7 pages)
• Understanding How the Ordinary Selling Price Provisions of the Competition Act Apply to Your Business

Promotional Contests

• Application of the Competition Act to Representations on the Internet
• False or Misleading Representations and Deceptive Marketing Practices
• Misleading Representations and Deceptive Marketing Practices: Choice of Criminal or Civil Track under the Competition Act
• Promotional Contests
• Promotional Contests — Section 74.06 of the Competition Act

Misleading Warranties and Garanties

• Application of the Competition Act to Representations on the Internet
• False or Misleading Representations and Deceptive Marketing Practices
• Guide for the Labelling and Advertising of Pet Foods
• Misleading Representations and Deceptive Marketing Practices: Choice of Criminal or Civil Track under the Competition Act

Untrue Misleading or Unauthorized Use of Tests and Testimonials

• Application of the Competition Act to Representations on the Internet
• Environmental Claims — A Guide for Industry and Advertisers
• False or Misleading Representations and Deceptive Marketing Practices
• Guide for the Labelling and Advertising of Pet Foods
• Misleading Representations and Deceptive Marketing Practices: Choice of Criminal or Civil Track under the Competition Act

Consumer Packaging and Labelling Act

• Accuracy Requirements for Net Quantity Declarations
• Application of the Competition Act to Representations on the Internet
• Be a Smart Shopper: Know your Software
• Consumer Rebate Promotions
• Environmental Claims — A Guide for Industry and Advertisers
• Guide for the Labelling and Advertising of Pet Foods
• Guide to the Consumer Packaging and Labelling Act and Regulations
• Labelling Assessment Tools
• Labelling of Prepackaged Firewood
• "Product of Canada" and "Made in Canada" Claims
• Quality Assurance Guide — Application: Average system of net quantity determination
• Software Claims Survey — Analysis Report

Precious Metals Marking Act

• Guide to the Precious Metals Marking Act and Regulations
• Labelling Assessment Tools
• Precious Metals
• What Every Jewellery Dealer Needs to Know about the Marketing of Imported Platinum Articles
• What Every Jewellery Dealer Needs to Know about the Precious Metals Marking Act and Regulations

Textile Labelling Act

• Amending the Textile Labelling and Advertising Regulations
• Application of the Competition Act to Representations on the Internet
• CA Number Database
• Consultation on a Proposal to Verify Labour Standards in the Apparel Industry — Outcomes and Recommendations
• Consumer Guidance on UV Protective Clothing
• Consumer Rebate Promotions
• Environmental claims — A guide for Industry and Advertisers
• Federal Labelling Requirements for Upholstered Furniture
• Guidance on Labelling Textile Articles Derived from Bamboo
• Guidance on the Labelling of Textiles for Businesses
• Guide to the Labelling of Down and Feathers
• Guide to the Textile Labelling and Advertising Regulations
• Labelling Assessment Tools
• Labelling of Fabric Sold at Retail
• "Product of Canada" and "Made in Canada" Claims
• Study of A Proposal (and its alternatives) to Amend the Textile Labelling and Advertising Regulations: Applying the Conference Board's Optimal Policy Mix Framework